• While it is our hope that all packages arrive at their intended destinations in a timely manner, sometimes carriers mishandle packages. We waive all responsibility once the package lands in the destination country as we do not have any jurisdiction over international countries and their postal systems. 
• Should any issues arise after the package has landed in the destination country, the recipient is responsible for contacting their local postal service to remedy the situation. The recipient is also responsible for all customs fees, taxes, and brokerage charges.
• While many orders make it through customs without issues, the customs agency in your country may require you to sign any required forms before receiving your package. It is the recipient's responsibility to check with their country's customs office to verify any fees as we are unable to provide the recipient with the exact amount of the charges. By completing your order you agree to pay all applicable fees.
• If your package is seized by customs officials for any reason whatsoever, we will not issue a refund unless all products are returned to us in their original condition. If you refuse or return your order, no international shipping charges or fees paid to local government will be refunded. If you have any questions, we encourage you to contact your local customs office, as we cannot advise you about your country's customs policies.
• Domestic (US) P.O. Box addresses ship with USPS tracking.
• Should any issues arise with domestic (US) orders shipped via USPS, once our fulfillment team has delivered the order to the local post office for shipment, the recipient is responsible for contacting their local post office to remedy the situation.
• We cannot be held responsible for stolen/missing packages. If the package is marked as delivered and has not yet arrived, the recipient is ultimately responsible for contacting the shipping company to remedy the situation.
• Unfortunately we are unable to honor change of address requests once orders are placed.
• Please allow an estimated 2-4 weeks for order shipments from date of purchase

RETURNS

• Returns are only available for orders placed on our web store and delivered in the United States. Due to shipping costs, returns will have to be issued from the same order shipping location.
• Return requests must be placed within 2 days of receiving your package. The return must be en route to our shipping facility within 14 days of initial delivery. Returns shipped more than 14 days after the label was created are no longer eligible for a refund or store credit.
• Refunds will be issued in the original form of payment. Please note that we cannot refund the original shipping charge with the exception of faulty or incorrectly shipped items.
• Exchange orders are final sale.